Deputy Manager

Salary £25,757.53 per annum
Reference VR01117
Job Description

The employer is a charitable organisation which runs various services for vulnerable people for more than 40 years. This vacancy is for their supported living service in North West London. Supported living enables a person with a disability or an older person to get the support he or she needs to live in and manage his or her own home. The employer’s commitment is to working in an anti-discriminatory way and a positive view of a range of vulnerable people, including people with physical and/or learning disabilities, people with mental health, young people, older people, sensory impairment, autism spectrum disorder (ASD).

They have different properties with different levels of support to suit their customer’s needs.

Main purpose of this job:

To engage, enable and empower customers to support them to live the life they choose

Responsibilities /Overview of Role:

  • Provide direct day to day management of one service (or a group of small services)
  • Organise staff rota and activities linked to contractual requirement and customer wishes.
  • Develop and grow the skills of a staff team/s providing training, mentoring and performance management.
  • Spend at least 50% of working hours delivering care and support services focussing on carrying out complex assessments, care plan reviews, customer related meetings and mentoring, assessing and developing staff’s kills
  • Plan and deliver services within the budgeted income and expenditure
  • Support customers to manage their finances appropriately where required
  • Undertake supervision, probations, inductions and appraisal of staff within the teams you manage
  • Provide operational management for the day to day delivery of services within a defined service or services
  • Record delivery against contract as agreed in performance indicators
  • Work weekends, evenings and bank holidays as required by the service

This overview is not an exhaustive list – full job description available on request

Summary Benefits:

  • 38 hour working week.
  • Flexible working hours; that will give you the work life balance that is right for you
  • Training and Development opportunities
  • Up to 25 days holiday plus Bank holidays
  • London based

Preferable qualification:

  • Preferably social care qualified equivalent to NVQ Level 5 in Health & Social Care

Essential knowledge & capabilities:

  • Proven track record of deputy management within supported living service / residential care
  • Knowledge of working with people with a learning disability
  • An understanding of the Care Home Regulations 2001 and the National Care Standards according to Care Quality Commission

Essential Skills:

  • Experience of leadership within a team
  • Good organisational skill
  • Experience working towards and documenting care standards


  • Driving licence/car owner
  • Able to drive a minibus

Full Person Specification available on request

If you are interested, please send your CV and a half page supporting statement, quote VR01117 in the subject line

Required Education Level social care qualified equivalent to NVQ Level 5 in Health & Social Care
Available Postions 1
Contact Name Ingolf Block
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